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hp-concentra-wrapper-portlet Actions This document is for HP DeskJet 2130, 2131, 2132, 2134, 2136, 2320, 2330, 2331, 2332, 2333, DeskJet Ink Advantage 2134, 2135, 2136, 2138, 2335, 2336, 2337, 2374, 2375, and 2376 All-in-One printers. The following sections describe the most common errors indicated by combinations of blinking flashing lights displayed on the control panel, followed by solutions for each combination. Find the blinking lights pattern you are experiencing, and then follow the steps to resolve the issue. Figure Printer control panel with descriptions of the buttons and lights Cancel button Resume button and light Start Copy Black button Start Copy Color button Power button and light Ink Alert light black Ink Alert light tri-color Issue The Resume light and both Ink Alert lights are blinking This condition might be caused by a carriage jam and might also include an error message that displays on your computer. The following control panel light pattern displays Resume light Blinking Power light On Ink Alert light black Blinking Ink Alert light tri-color Blinking Figure Control panel with the Resume light and both Ink Alert lights Resume light Ink Alert lights Step 1 Clear jammed paper from the printer There are four different areas where jammed paper might become blocked. Clear any jammed paper from one area, and then try to print again. If the error persists, check the next area for any jammed paper. Clear jammed paper from the input tray Remove any jammed paper that is accessible from the input tray. Press the Cancel button to try to automatically clear the paper jam. If the paper jam error persists, continue these steps to manually clear the jam. Gently remove any jammed paper and bits of torn paper from the input tray. To avoid tearing any whole sheets of paper, pull the paper with both hands. Figure Remove any jammed paper from the input tray On the printer in front of the input tray, lift and hold the input tray shield, and then use a flashlight to thoroughly check for torn pieces of paper or foreign objects in the input tray. If any torn pieces of paper or foreign objects remain inside the printer, more jams are likely to occur. note The input tray shield prevents foreign debris from falling into the paper path and causing paper jams. Do not remove the input tray shield. Figure Use a flashlight Press the Resume button on the printer control panel to continue the current print job. If the error persists, check for jammed paper in another area of the printer. Clear jammed paper from the output tray Remove any loose or jammed paper that is accessible from the output tray. Press the Cancel button to try to automatically clear the paper jam. If the paper jam error persists, continue these steps to manually clear the jam. Locate the output tray in the front of the printer. Gently remove any jammed paper and bits of torn paper from the output tray. To avoid tearing any whole sheets of paper, pull the paper with both hands. Use a flashlight to thoroughly check the rollers for torn pieces of paper that might remain inside the output tray. If any torn pieces of paper remain inside the printer, more jams are likely to occur. Press the Resume button on the printer control panel to continue the current print job. If the error persists, check for jammed paper in another area of the printer. Clear jammed paper from the ink cartridge access area Remove any jammed paper from the paper path and ink cartridge access area from the inside the printer. Press the Cancel button to try to automatically clear the paper jam. If the paper jam error persists, continue these steps to manually clear the jam. Lower the output tray. Reach inside the printer, grasp the handle, and then lower the ink cartridge access door. The carriage moves to the center of the printer. Wait until the carriage is idle and silent before you continue. With the printer turned on, disconnect the power cord from the rear of the printer. warning You must disconnect the power cord before reaching inside the HP printer to avoid risk of injuries or electric shock. If the carriage is in the center of the printer, gently slide it to the right. Gently remove any jammed paper from inside the printer. Use a flashlight to thoroughly check the rollers for torn pieces of paper that might remain inside the ink cartridge access area. If any torn pieces of paper remain inside the printer, more jams are likely to occur. Close the ink cartridge access door. Reconnect the power cord, and then turn on the printer. If the error persists, check for jammed paper in another area of the printer. Clear jammed paper from underneath the printer Remove any jammed paper from underneath the printer. Press the Cancel button to try to automatically clear the paper jam. If the paper jam error persists, continue these steps to manually clear the jam. Turn off the printer. Disconnect the power cord from the rear of the printer. Lower the input tray back into the printer, close the output tray extender, and then push the output tray into the printer. Turn the printer so that you can access its underside base. caution Before turning the printer, use your hands to secure the scanner lid and the input tray. Pull the tabs on either side of the cleanout door to open it. Cleanout door tabs Cleanout door Gently remove any jammed paper from inside the printer. Use a flashlight to thoroughly check the rollers for torn pieces of paper that might remain inside the cleanout area. If any torn pieces of paper remain inside the printer, more jams are likely to occur. Gently push the cleanout door forward until it locks into place. Return the printer to its normal position. Open the ink cartridge access door, and then look inside the printer for any loose objects that might have shifted when the printer was turned over. Remove any loose objects found. Close the ink cartridge access door. Reconnect the power cord, and then turn on the printer. Reconnect the USB cable, if necessary. If the error persists, check for jammed paper in another area of the printer. If you have checked and removed any jammed paper from each printer area and the error persists, continue to the next step. Step 2 Remove and reinstall the ink cartridges Improper placement or installation of the ink cartridges might cause the printer to indicate a carriage jam error. To make sure that the ink cartridges are installed correctly, remove and reinstall the ink cartridges, and then try to print again. Press the Power button to turn on the printer, if it is not already on. Lower the output tray. Reach inside the printer, grasp the handle, and then lower the ink cartridge access door. The carriage moves to the center of the printer. Figure Open the ink cartridge access door Wait until the carriage is idle and silent before you continue. Lightly press down on each ink cartridge to release it. Figure Press down on each ink cartridge Pull each ink cartridge toward you out of its slot. caution Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. Figure Do not touch the contacts or nozzles Slide each ink cartridge at a slight upward angle into the empty slot, and then gently push up on each ink cartridge until it snaps into place. Figure Push the ink cartridge into its slot Close the ink cartridge access door. Figure Close the ink cartridge access door Try to print. If the error persists, continue to the next step. Step 3 Plug the printer directly into a wall outlet Disconnect the power cord from the rear of the printer. Unplug the power cord from any power strips or surge suppressors. Plug the power cord directly into an electrical outlet. Reconnect the power cord to the rear of the printer. Turn on the printer. Try to print. If the error persists, continue to the next step. Step 4 Reset the printer Sometimes a paper jam error persists even though there is no jammed paper false paper jam. Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source. Wait 60 seconds. Reconnect the power cord to a wall outlet and to the printer. note HP recommends plugging the printer directly into a wall outlet. Try to print. If the error persists, continue to the next step. Step 5 Service the printer If you have completed all the previous steps and the issue persists, continue to the Service the printer section at the end of this document. Issue The Resume light is blinking This condition might be caused when the printer is out of paper or there is a paper jam and might also include an error message that displays on your computer. The following control panel light pattern displays Resume light Blinking Power light On Ink Alert light black Off Ink Alert light tri-color Off Figure Control panel with the Resume light Resume light Step 1 Load paper in the input tray Load the input tray with paper. Raise the input tray, if necessary. Figure Raise the input tray Slide the paper width guide as far as possible to the left. Figure Slide the paper width guide to the left Load a stack of letter, A4, or legal size paper into the input tray with the short edge forward and the print side facing closest to you. Push the stack into the tray until it stops. Do not push the paper width guide so far that it binds the paper. Figure Load the paper into the input tray Slide the paper width guide to the right until it rests at the edge of the paper. Figure Slide the paper width guide to the right Lower the output tray, and then pull out the output tray extender. Figure Lower the output tray and pull out the output tray extender Try to print. If the error persists, continue to the next step. Step 2 Clear jammed paper from the printer There are four different areas where jammed paper might become blocked. Clear any jammed paper from one area, and then try to print again. If the error persists, check the next area for any jammed paper. note Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper. The following steps apply to both real and false paper jams. Clear jammed paper from the input tray Remove any jammed paper that is accessible from the input tray. Press the Cancel button to try to automatically clear the paper jam. If the paper jam error persists, continue these steps to manually clear the jam. Gently remove any jammed paper and bits of torn paper from the input tray. To avoid tearing any whole sheets of paper, pull the paper with both hands. Figure Remove any jammed paper from the input tray On the printer in front of the input tray, lift and hold the input tray shield, and then use a flashlight to thoroughly check for torn pieces of paper or foreign objects in the input tray. If any torn pieces of paper or foreign objects remain inside the printer, more jams are likely to occur. note The input tray shield prevents foreign debris from falling into the paper path and causing paper jams. Do not remove the input tray shield. Figure Use a flashlight Press the Resume button on the printer control panel to continue the current print job. If the error persists, check for jammed paper in another area of the printer. Clear jammed paper from the output tray Remove any loose or jammed paper that is accessible from the output tray. Press the Cancel button to try to automatically clear the paper jam. If the paper jam error persists, continue these steps to manually clear the jam. Locate the output tray in the front of the printer. Gently remove any jammed paper and bits of torn paper from the output tray. To avoid tearing any whole sheets of paper, pull the paper with both hands. Use a flashlight to thoroughly check the rollers for torn pieces of paper that might remain inside the output tray. If any torn pieces of paper remain inside the printer, more jams are likely to occur. Press the Resume button on the printer control panel to continue the current print job. If the error persists, check for jammed paper in another area of the printer. Clear jammed paper from the ink cartridge access area Remove any jammed paper from the paper path and ink cartridge access area from inside the printer. Press the Cancel button to try to automatically clear the paper jam. If the paper jam error persists, continue these steps to manually clear the jam. Lower the output tray. Reach inside the printer, grasp the handle, and then lower the ink cartridge access door. The carriage moves to the center of the printer. Wait until the carriage is idle and silent before you continue. With the printer turned on, disconnect the power cord from the rear of the printer. warning You must disconnect the power cord before reaching inside the HP printer to avoid risk of injuries or electric shock. If the carriage is in the center of the printer, gently slide it to the right. Gently remove any jammed paper from inside the printer. Use a flashlight to thoroughly check the rollers for torn pieces of paper that might remain inside the ink cartridge access area. If any torn pieces of paper remain inside the printer, more jams are likely to occur. Close the ink cartridge access door. Reconnect the power cord, and then turn on the printer. If the error persists, check for jammed paper in another area of the printer. Clear jammed paper from underneath the printer Remove any jammed paper from underneath the printer. Press the Cancel button to try to automatically clear the paper jam. If the paper jam error persists, continue these steps to manually clear the jam. Turn off the printer. Disconnect the power cord from the rear of the printer. Lower the input tray back into the printer, close the output tray extender, and then push the output tray into the printer. Turn the printer so that you can access its underside base. caution Before turning the printer, use your hands to secure the scanner lid and the input tray. Pull the tabs on either side of the cleanout door to open it. Cleanout door tabs Cleanout door Gently remove any jammed paper from inside the printer. Use a flashlight to thoroughly check the rollers for torn pieces of paper that might remain inside the cleanout area. If any torn pieces of paper remain inside the printer, more jams are likely to occur. Gently push the cleanout door forward until it locks into place. Return the printer to its normal position. Open the ink cartridge access door, and then look inside the printer for any loose objects that might have shifted when the printer was turned over. Remove any loose objects found. Close the ink cartridge access door. Reconnect the power cord, and then turn on the printer. Reconnect the USB cable, if necessary. If the error persists, check for jammed paper in another area of the printer. If you have checked and removed any jammed paper from each printer area and the error persists, continue to the next step. Step 3 Make sure that the carriage can move freely Make sure that the carriage moves freely across the width of the printer. Turn on the printer, if it is not already on. Lower the output tray. Reach inside the printer, grasp the handle, and then lower the ink cartridge access door. The carriage moves to the center of the printer. Wait until the carriage is idle and silent before you continue. With the printer turned on, disconnect the power cord from the rear of the printer. Unplug the power cord from the power source or electrical outlet. warning You must unplug the power cord to move the carriage by hand and reset the paper feed mechanism without the risk of electrical shock. Use a flashlight to check for any paper or objects that might be restricting the carriage, and then remove any paper or objects that you find. caution If the paper tears when you remove it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the printer. If pieces of paper remain in the printer, more paper jams can occur. Reach inside the printer through the ink cartridge access door, and then manually move the carriage. If the carriage is stuck on the right side of the printer, move the carriage to the left side of the printer. If the carriage is stuck on the left side of the printer, move the carriage to the right side of the printer. If the carriage is stuck in the middle of the printer, move the carriage to the right side of the printer. Remove any loose paper or obstructions found. Make sure the carriage can move freely across the width of the printer. Firmly push the carriage to the left side of the printer, and then push it to the right side. Close the ink cartridge access door. Reconnect the power cord to the rear of the printer. Plug the power cord back into the power source or electrical outlet. Turn on the printer. Try to print. If the error persists, continue to the next step. Step 4 Use automated tools to clean the paper rollers Cleaning the printer paper feed rollers with an automated utility can help clear paper jams. Press the Power button to turn on the printer, if it is not already on. Remove paper from the input tray. Press and hold the Power button, press the Cancel button three times, press the Start Copy Color button seven times, and then release the Power button. The printer makes some noise for approximately one minute. Wait until the printer stops making noises before you continue. Try to print. If the error persists, continue to the next step. Step 5 Use an automated tool to clean ink smears Cleaning ink smears can help clear paper jams and optimize print quality. Press the Power button to turn on the printer, if it is not already on. Load paper into the input tray. Press and hold the Power button, press the Cancel button three times, press the Start Copy Color button eight times, and then release the Power button. The printer feeds one page slowly. The printer might make some noise for approximately one minute. Wait until the page is out of the printer before you remove it. Try to print. If the error persists, continue to the next step. Step 6 Manually clean the paper feed rollers Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. Clean the rollers inside the printer, and then try to print again. note The printer in the following images might look different from your printer, but the steps are the same. Turn off the printer, and then disconnect the power cord and any other cables. Raise the input tray. Lift and hold the input tray shield. note Do not remove the input tray shield. The input tray shield prevents foreign debris from falling into the paper path and causing paper jams. Look down through the open input tray and find the gray paper pick rollers. You might need a flashlight to illuminate the area. Lightly dampen the cotton swab with water, and then squeeze any excess liquid from the swab. Press the swab against the rollers, and then rotate them upward with your fingers. Apply a moderate amount of pressure to remove dust or dirt buildup. Lower the input tray shield. Allow the rollers to dry completely approximately 10 minutes. Reconnect the power cord and any other cables, and then turn on the printer. Try to print. If the error persists, continue to the next step. Step 7 Reset the printer Resetting the printer can clear carriage jam errors. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source. Wait 60 seconds. Reconnect the power cord to a wall outlet and to the printer. note HP recommends plugging the printer directly into a wall outlet. Try to print. If the error persists, continue to the next step. Step 8 Service the printer If you have completed all the previous steps and the issue persists, continue to the Service the printer section at the end of this document. Issue The Power light is blinking fast This condition occurs when the ink cartridge access door is open. The following control panel light pattern displays Resume light Off Power light Blinking fast Ink Alert light black Off Ink Alert light tri-color Off Figure Control panel with the Power light Power light Make sure to close the ink cartridge access door completely. Figure Close the ink cartridge access door Issue One or more of the Ink Alert lights are on or blinking This condition occurs when one or more of the ink cartridges needs attention or is faulty, incorrect, missing, damaged, incompatible, or empty and needs to be replaced before printing can continue. The following control panel light pattern displays Resume light Off Power light On or off Ink Alert light black On or blinking Ink Alert light tri-color On or blinking Figure Control panel with the Ink Alert lights Ink Alert light tri-color Ink Alert light black Step 1 Make sure that the ink cartridges are compatible Before you begin, make sure that the ink cartridges are compatible with your printer. HP recommends that you use genuine HP ink or toner supplies. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. If you do not use genuine HP cartridges, the steps in this document might not resolve the issue. To check the authenticity of your cartridges, go to the HP anti-counterfeit webpage in English. HP Deskjet 2130, 2131, 2132, 2134, and 2136 All-in-One printers Ink cartridge description North America, Asia Pacific excluding China, India, and Indonesia Western Europe Africa, CIS, Latin America, and Middle East China, India, and Indonesia Black ink cartridge HP 63 Black HP 63XL Black HP 302 Black HP 302XL Black HP 123 Black HP 123XL Black HP 803 Black HP 803XL Black Color ink cartridge HP 63 Tri-color HP 63XL Tri-color HP 302 Tri-color HP 302XL Tri-color HP 123 Tri-color HP 123XL Tri-color HP 803 Tri-color HP 803XL Tri-color HP Deskjet Ink Advantage 2134, 2135, 2136, and 2138 All-in-One printers Ink cartridge description Latin America Asia Pacific Europe, Middle East, and Africa Black ink cartridge HP 664 Black HP 664XL Black HP 680 Black HP 652 Black Color ink cartridge HP 664 Tri-color HP 664XL Tri-color HP 680 Tri-color HP 652 Tri-color Purchase replacement cartridges and other supplies from the HP Store or local retailers. If the ink cartridges are compatible, continue to the next step. Step 2 Remove, inspect, and then reseat the ink cartridges The printer might display an error if the ink cartridges are not correctly installed. Press the Power button to turn on the printer, if it is not already on. Lower the output tray. Reach inside the printer, grasp the handle, and then lower the ink cartridge access door. The carriage moves to the center of the printer. Figure Open the ink cartridge access door Wait until the printer is idle and silent before you continue. Lightly press down on the ink cartridge to release it, and then pull the ink cartridge out of its slot. Figure Remove the ink cartridge caution Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. Figure Do not touch the contacts or nozzles Inspect the contacts for any protective tape that still might be on the nozzles. Remove the protective tape from the contacts, if necessary. caution Do not try to remove the copper electrical strip. Figure Remove the plastic tape Hold the ink cartridge by its sides with the nozzles toward the printer, and then reinsert the ink cartridge into its proper slot. Slide the ink cartridge at a slight upward angle into the empty slot, and then gently push the ink cartridge until it snaps into place. Figure Snap the ink cartridge into place Repeat these steps to remove and reinsert the other ink cartridge, if necessary. Close the ink cartridge access door. Figure Close the ink cartridge access door If the error persists, continue to the next step. Step 4 Remove and then reinsert the ink cartridges again Repeat the steps that you performed earlier in this document to remove and then reinsert the ink cartridges. note Make sure that the ink cartridges snap firmly into place. Step 5 Clean the ink cartridge contacts again Cleaning the ink cartridge contacts again can help resolve the issue. Repeat the steps that you performed earlier in this document to clean the contacts of the ink cartridges. If the error persists, continue to the next step. Step 6 Reset the printer Restarting the printer can sometimes resolve an ink cartridge error. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source. Wait 60 seconds. Reconnect the power cord to a wall outlet and to the printer. note HP recommends plugging the printer directly into a wall outlet. Step 7 Replace the ink cartridge Replace one or both ink cartridges indicated by the Ink Alert light on the printer control panel Figure Control panel with the Ink Alert lights Ink Alert light tri-color Ink Alert light black If you have a defective cartridge or printhead, it might be under warranty. To check the warranty on your ink or toner supplies, go to Printer and Page Yield Overview, and then review the limited warranty information for your supplies. Turn on the printer. Lower the output tray. Reach inside the printer, grasp the handle, and lower the ink cartridge access door. The carriage moves to the center of the printer. Wait until the carriage stops moving before you continue. Lightly press down on the ink cartridge to release it, and then pull the ink cartridge out of its slot. Remove the new ink cartridge from its package, and then remove the plastic tape. caution Do not try to remove the copper electrical strip. Do not touch the copper-colored contacts or the ink nozzles. Do not replace the protective tape on the contacts. Handling these parts can result in clogs, ink failure, and bad electrical connections. Hold the ink cartridge by its sides with the nozzles toward the printer, and then insert the ink cartridge into its correct slot. Insert the black ink cartridge into the right slot. Insert the tri-color ink cartridge into the left slot. Slide the new ink cartridge at a slight upward angle into the empty slot, and then gently push the ink cartridge until it snaps into place. Repeat these steps to install the other ink cartridge, if necessary. Close the ink cartridge access door. The printer automatically prints an alignment page. Lift the scanner lid. Place the alignment page with the print side down on the scanner glass, and then position it according to the engraved guides around the glass. Close the scanner lid. Press the Start Copy Black button or the Start Copy Color button on the control panel of the printer. The printer aligns the ink cartridges. note If the alignment page fails to automatically print, you can manually print an alignment page using the HP Printer Assistant software Windows or the Printer Utility OS X. Step 8 Service the printer If you have completed all the previous steps and the issue persists, continue to the Service the printer section at the end of this document. Issue The Resume light is blinking and one or more of the Ink Alert lights are on This condition occurs when one or more of the ink cartridges is low on ink. The following control panel light pattern displays Resume light Blinking Power light On Ink Alert light black On or off Ink Alert light tri-color On or off Figure Control panel with the Resume light and Ink Alert lights Resume light Ink Alert light black Ink Alert light tri-color Replace one or both ink cartridges indicated by the Alert light on the control panel Figure Control panel with the Ink Alert lights Ink Alert light tri-color Ink Alert light black If you have a defective cartridge or printhead, it might be under warranty. To check the warranty on your ink or toner supplies, go to Printer and Page Yield Overview, and then review the limited warranty information for your supplies. Turn on the printer. Lower the output tray. Reach inside the printer, grasp the handle, and lower the ink cartridge access door. The carriage moves to the center of the printer. Wait until the carriage stops moving before you continue. Lightly press down on the ink cartridge to release it, and then pull the ink cartridge out of its slot. Remove the new ink cartridge from its package, and then remove the plastic tape. caution Do not try to remove the copper electrical strip. Do not touch the copper-colored contacts or the ink nozzles. Do not replace the protective tape on the contacts. Handling these parts can result in clogs, ink failure, and bad electrical connections. Hold the ink cartridge by its sides with the nozzles toward the printer, and then insert the ink cartridge into its correct slot. Insert the black ink cartridge into the right slot. Insert the tri-color ink cartridge into the left slot. Slide the new ink cartridge at a slight upward angle into the empty slot, and then gently push the ink cartridge until it snaps into place. Repeat these steps to install the other ink cartridge, if necessary. Close the ink cartridge access door. The printer automatically prints an alignment page. Lift the scanner lid. Place the alignment page with the print side down on the scanner glass, and then position it according to the engraved guides around the glass. Close the scanner lid. Press the Start Copy Black button or the Start Copy Color button on the control panel of the printer. The printer aligns the ink cartridges. note If the alignment page fails to automatically print, you can manually print an alignment page using the HP Printer Assistant software Windows or the Printer Utility OS X. Issue The Resume light, the Power light, and both Ink Alert lights are blinking This condition occurs when the scanner is not working or the printer is in an error state. The following control panel light pattern displays Resume light Blinking Power light Blinking Ink Alert light black Blinking Ink Alert light tri-color Blinking Figure The Resume light, Power light, and Ink Alert lights Resume light Power light Ink Alert lights Step 1 Disconnect and reconnect the USB cable Make sure that the USB cable has not come loose between the printer and the computer. Disconnect the USB cable from the rear of the printer. Figure Disconnect the USB cable from the rear of the printer Disconnect the USB cable from the computer. Wait five seconds. Reconnect the USB cable to the printer and the computer. Apply some pressure to secure the connections. Make sure that the USB cable is connected correctly. Figure Connect the smaller end of the USB cable to the rear of the printer Figure Connect the larger end of the USB cable to the computer If the error persists, continue to the next step. Step 2 Reset the printer Sometimes the printer is in an error state because it needs to be reset. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source. Wait 60 seconds. Reconnect the power cord to a wall outlet and to the printer. note HP recommends plugging the printer directly into a wall outlet. If the error persists, continue to the next step. Step 3 Plug the printer directly into an electrical outlet Disconnect the power cord from the rear of the printer. Unplug the power cord from any power strips or surge suppressors. Plug the power cord directly into an electrical outlet. Reconnect the power cord to the rear of the printer. Turn on the printer. If the error persists, continue to the next step. Step 4 Service the printer If you have completed all the previous steps and the issue persists, continue to the Service the printer section at the end of this document. Issue All of the lights are off In this condition, the printer will not turn on. The following control panel light pattern displays Resume light Off Power light Off Ink Alert light black Off Ink Alert light tri-color Off Figure The Resume light, Power light, and Ink Alert lights Resume light Power light Ink Alert lights Step 1 Make sure that the printer is plugged in Make sure that the power cord is connected to the rear of the printer and plugged into an electrical outlet. Check the rear of the printer to make sure that the power cord is inserted securely into the printer. Check the electrical outlet to make sure that the power cord is plugged in securely. Figure Check the power cord Check the power cord at the rear of the printer Check the power cord at the electrical outlet Press the Power button to turn on the printer. If the error persists, continue to the next step. Step 2 Make sure that the electrical outlet works Unplug the power cord from the electrical outlet. Plug another appliance into the electrical outlet to make sure that the outlet works. If the electrical outlet does not work, plug the printer into another outlet that does work. If the electrical outlet works, but the printer still does not turn on, continue to the next step. Step 3 Try using a different power cord If you have another power cord that is compatible with your printer, try the alternate cord. If the printer turns on with the alternate power cord, the original power cord caused the issue. Contact HP to replace the power cord. Go to How to Buy HP to buy a compatible power cord. If the printer does not turn on with the alternate power cord, continue to the next section to service the printer. Service the printer Service or replace your HP product if the issue persists after completing all the preceding steps. Go to Contact HP Customer Support to schedule a product repair or replacement. If you are in Asia Pacific, you will be directed to a local service center in your area. To confirm your warranty status, go to HP Product Warranty Check. Repair fees might apply for out-of-warranty products.

HPDeskjet 2135 All in One Printer Rp789.900 Print Head / Ink Number of Nozzles: Total 1,472 nozzles; Ink Bottles GI-790 (Black, Cyan, Magenta, Yellow) Status Pesanan Pengembalian Produk Blibli Rewards Cara Berbelanja Hubungi Kami Customer Care Buka 24 jam setiap hari

Pembukaan – Printer adalah salah satu alat teknologi yang paling penting pada era digital yang serba canggih ini. Namun, sebagai alat teknologi, printer juga dapat mengalami masalah yang mengganggu aktivitas cetak-mencetak. Salah satu masalah yang umum terjadi pada printer adalah nozzle yang tersumbat. Nah, pada kesempatan kali ini, kami akan membagikan panduan lengkap tentang cara cek nozzle printer HP 2135. Sebagai seorang teknisi printer dengan pengalaman selama 10 tahun, saya telah menangani berbagai macam masalah pada printer. Melalui panduan ini, saya akan membagikan tips dan trik untuk membantu Anda mengatasi masalah nozzle pada printer HP 2135 dengan mudah. Ikuti langkah-langkahnya dengan cermat dan perhatikan setiap detail agar masalah nozzle pada printer Anda dapat teratasi. Sumber bing Untuk melakukan cek nozzle pada printer HP 2135, pertama-tama pastikan printer Anda telah terhubung dengan jaringan dan telah terinstal driver yang sesuai. Setelah itu, buka software printer HP pada komputer dan buka menu pengaturan settings. Pada menu pengaturan, cari opsi “Maintenance” dan pilih “Print Quality Diagnostic”. Printer akan mencetak halaman tes dengan berbagai macam warna dan pola. Periksa hasil cetakan apakah ada pola yang pecah atau warna yang tidak seharusnya muncul. Jika ada, berarti nozzle pada printer Anda tersumbat dan memerlukan pembersihan. Jangan khawatir, Anda dapat membersihkan nozzle secara manual atau dengan menggunakan software printer HP. Namun, jika masalah masih terjadi setelah membersihkan nozzle, mungkin perlu dilakukan perbaikan pada printer Anda. Segera hubungi teknisi printer terdekat untuk membantu Anda menyelesaikan masalah ini. Cara Membersihkan Nozzle Printer HP 2135 Sumber bing Untuk membersihkan nozzle pada printer HP 2135, Anda dapat melakukannya secara manual atau menggunakan software printer HP. Jika ingin membersihkan secara manual, langkah pertama yang perlu dilakukan adalah mematikan printer dan melepas cartridge tinta dari printer. Setelah itu, gunakan cotton bud dan sedikit cairan pembersih untuk membersihkan nozzle secara perlahan dan hati-hati. Pastikan Anda membersihkan setiap nozzle dengan teliti agar tidak ada yang terlewat. Setelah selesai, pasang kembali cartridge tinta dan nyalakan printer. Jika Anda ingin membersihkan nozzle menggunakan software printer HP, buka software printer HP dan pergi ke menu “Maintenance”. Pilih opsi “Clean Cartridges” atau “Clean Printhead” untuk mulai membersihkan nozzle secara otomatis. Tunggu hingga proses selesai dan periksa hasil cetakan apakah sudah membaik. Kapan Waktu yang Tepat untuk Membersihkan Nozzle Printer HP 2135 Sumber bing Meskipun nozzle pada printer HP 2135 dapat tersumbat kapan saja, ada beberapa tanda yang dapat menunjukkan bahwa saatnya membersihkan nozzle. Pertama, hasil cetakan yang kurang berkualitas, misalnya garis-garis atau warna yang tidak sesuai. Kedua, printer sering mengalami error atau kesalahan pada saat mencetak. Ketiga, printer jarang digunakan dalam waktu yang lama. Jika Anda mengalami tanda-tanda di atas, sebaiknya segera membersihkan nozzle pada printer Anda. Membersihkan nozzle secara berkala dapat membantu menjaga kualitas cetakan dan meminimalisir kemungkinan masalah pada printer Anda di masa depan. Ingat, membersihkan nozzle pada printer HP 2135 bukanlah hal yang sulit asalkan Anda mengikuti panduan lengkap yang telah kami bagikan. Jangan ragu untuk menghubungi teknisi printer terdekat jika masih mengalami masalah setelah melakukan cek dan membersihkan nozzle secara manual atau menggunakan software printer HP. Perawatan Rutin pada Printer HP 2135 Selain membersihkan nozzle secara berkala, ada beberapa hal lain yang dapat dilakukan untuk merawat printer HP 2135. Pertama, selalu gunakan tinta yang berkualitas dan sesuai dengan spesifikasi printer. Tinta yang tidak sesuai dapat menyebabkan masalah pada printer dan mengurangi umur pemakaian printer. Kedua, gunakan printer secara rutin untuk menjaga kualitas cetakan dan meminimalkan kemungkinan nozzle tersumbat. Jangan biarkan printer tidak digunakan dalam waktu yang lama. Ketiga, jaga kondisi fisik printer dengan menjaga kebersihan dan melakukan perawatan secara rutin. Dengan melakukan perawatan rutin pada printer HP 2135, Anda dapat memaksimalkan umur pemakaian printer dan menjaga kualitas cetakan yang optimal. Ingatlah untuk selalu mengikuti panduan lengkap dan petunjuk dari produsen printer untuk menjaga kualitas dan umur pemakaian printer Anda.

Ihave reset HP #56/#57 (taping over certain contacts) but I couldn't find anything on your carts, either Get the best deals on Hp Reset Chip In Printer Ink Cartridges and find everything you'll need to improve your home office setup at eBay Select your printer, click Printer in the top menu bar, and then click Supply Levels Failing to do so, the power button is pressed to turn on the device

Oi elizaxaviermach, Qual a data de compra da impressora? Use este programa HP Print and Scan Doctor, ele irá corrigir falhas na comunicação da impressora com o computador. Depois faça um reset elétrico no produto Retire os cartuchos, cabo USB e cabo de energia. Pressione o botão Lig/Deslig por um minuto, isso irá dissipar a energia acumulada na placa lógica. Depois conecte o cabo de energia, insira os cartuchos e ligue o equipamento. Veja se consegue imprimir ou tirar cópias. Rodolfo A Trabalho para HP

Cheers FC In the Printer and Faxes window, right-click the icon of your HP printer and click on Properties option In the Printer and Faxes window, right-click the icon of your HP printer and click on Properties option. HP using manual Turning your printer on triggers the printer to run a mini-cleaning cycle and gets the ink flowing again If it

amill8 Welcome to HP support community. Did you make a copy and check if that prints fine? Meanwhile If that copies fine, follow the below steps Manually clean the area around the ink nozzles Gather the following materials Dry foam-rubber swabs, lint-free cloth, or any soft material that does not come apart or leave fibers coffee filters work well Distilled, filtered, or bottled water tap water might contain contaminants that can damage the ink cartridges CAUTION Do not use platen cleaners or alcohol to clean the ink cartridge contacts. These can damage the ink cartridge or the printer. Turn on the printer. Lower the output tray, reach inside the printer, and then grasp the handle and lower the ink cartridge access door to open it. The carriage moves to the center of the printer. Wait until the carriage stops moving before you continue. With the printer turned on, disconnect the power cord from the rear of the printer. WARNING You must disconnect the power cord before reaching inside the printer to avoid risk of injuries or electric shock. Lightly press down on one of the ink cartridges to release it, and then pull the ink cartridge toward you out of its slot. CAUTION Do not remove both ink cartridges at the same time. Remove and clean each ink cartridge one at a time. Do not leave an ink cartridge outside the printer for more than 30 minutes. Hold the ink cartridge by its sides. Inspect the ink cartridge contacts for ink and debris buildup. CAUTION Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. Lightly moisten a foam-rubber swab or lint-free cloth with distilled water, and then squeeze any excess water from it. Clean the face and edges around the ink nozzle with the swab. CAUTION Do not clean the ink nozzle plate. Nozzle plate - Do not clean Area surrounding ink nozzle - Do clean Ink cartridge contacts - Do not clean Either let the ink cartridge sit for 10 minutes to allow the cleaned area to dry, or use a new swab to dry it. Slide each ink cartridge at a slight upward angle into the empty slot, and then gently push up on each ink cartridge until it locks into place. Repeat these steps to clean around the nozzles on the other ink cartridge. Close the ink cartridge access door. Reconnect the power cord to the rear of the printer. Turn on the printer. You can refer this HP document for more assistance- Click here I hope that helps. To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others. Cheers. Sandytechy20 I am an HP Employee Search How To Reset The Ink Levels On An Hp Printer. 04 to allow a manual reset of the toner levels This video will show you how to reset/disable the ink levels for HP Photosmart B110a if it does, u can consider buying universal chip resetter HP using manual sometimes I forgot to buy ink supplies and I easily get upset if the costumer get mad sometimes I forgot to buy ink supplies Olá Guilherme_1891 Veja esse documento Tente reinstalar conforme orientações abaixo 1- Clique no menu Iniciar e digite no campo de pesquisa gerenciador de dispositivos e Clique com o botão direito do mouse no modelo da impressora e depois em ATUALIZAR DRIVER3- Selecione a opção "PROCURAR SOFTWARE DE DRIVER NO COMPUTADOR"4- Clique em "PERMITIR QUE EU ESCOLHA EM UMA LISTA..."5- Escolha "HP PCL3 A-size Printer Class Driver"6- Depois que atualizar, conclua e veja se resolveu. Se não encontrar, tente deste modo. Clique no menu Iniciar e digite no campo de pesquisa Dispositivos e impressoras e abra. Lá você vai encontrar o ícone da impressora instalado. Clique com o botão direito em cima do ícone e depois clique Propriedades da Impressora. Clique na GUIA Avançado. Procure o botão Novo Driver. Clique em cima para abrir uma janela para Adicionar o Driver da impressora e avance. Escolha a empresa HP e ao lado "HP PCL3 A-size Printer Class Driver", se não encontrar clique no botão Windows Update e aguarde até concluir e aparecer. Se não funcionar... Tente com algumas das opções abaixo Espero que lhe ajude amigo ! Gostaria de lhe pedir um favor...Se a dúvida foi esclarecida, marque minha resposta como "solucionado" para que outras pessoas com a mesma dúvida vejam e esclareçam clique no "jóinha" para oferecer "kudos" em desejo uma excelente semana !"Sou um Voluntário aqui no Fórum HP" Bem-vindo à Comunidade, sou um voluntário e mensagens privadas não serão a resposta foi útil e/ou você gostaria de dizer "obrigado", clique no botão “ Sim ” Eu ajudei a resolver o problema? Não esqueça clique “Aceitar como uma solução” , se alguém tiver a mesma pergunta, esta solução pode ser útil. ^{inyour printer.Step 1:Check the ink levels in the toner Check if the cartridges you’re using in your printer are authentic. Most third party cartridges will not work with the printer. On Windows, open the 123 HP Printer Assistant software and click the Maintain Your Printer option. Go to devices tab to check the ink levels.}

DownloadHP printer software here to set up your HP DeskJet printer. Next. Where's the product name? My device is not listed. HP DeskJet printers are compact and durable, ready to tackle your print needs. Set up your HP DeskJet to get started. Need additional help with setup?

carareset printer hp 2135. matikan printer. cabut kabel power dan kabel usb yang terhubung ke komputer atau laptop. pastikan terdapat 1 kertas pada tray yang nantinya digunakan mengecek kualitas tinta. buka penutup depan pada printer dan penutup cartridge yang berada pojok kiri printer. lalu, tarik dudukannya secara manual ke tengah printer. 8 ^{- ★Reset HP Ink Level Indicator - The Printer Ink Warehouse if you are using a refilled catridge you would not get ink levels right To be sure that, the printer will not display the information that one of the cartridges is out of ink Download Free Epson L120 Resetter - WIC Reset Utility and Reset Waste Ink Counters in Your Epson}

Leavethe print head alone for at least two minutes. Doing so will give the print head's dried ink time to loosen. 9. Dab the print head on a paper towel. This will remove any excess moisture and ink from the surface of the print head. You'll want to dry completely the print head before proceeding.

3Turn off Chip Info for HP Printer with LED Panel made after 2016 If your using an HP refilled ink cartridge the warranty of your printer will be void Type Printer and Faxes on the Search Bar if you're using Windows and click the option that would come up How to Reset Hewlett-Packard (HP) All-in-one Printers See the illustration to the left for contacts See the illustration to the left Y8xQ.

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cara nozzle check printer hp 2135